We are currently looking for a Country Representative to lead our Syria country office.
Position:                                            Country Representative
Contract duration:                        24 months
Start Date:                                         01 August
Location:                                            Damascus, Syria
Application Deadline:                  Applications close on 1 July, but early applications are encouraged                                                                     and will be processed as they are received.

COUNTRY PROFILE

After more than a decade of conflict, Syria continues to face significant humanitarian challenges, compounded by renewed displacement, ongoing insecurity, severe economic decline, and worsening water scarcity and climate-related impacts affecting millions. In this evolving context, timely and accurate data remains crucial for targeted humanitarian action. Since 2013, REACH has conducted detailed assessments and analysis informing key humanitarian decisions, primarily focused on northeast and northwest Syria since 2018. In response to shifting dynamics, notably recent changes in governance, and lasting humanitarian needs country-wide, IMPACT is relocating its primary office to Damascus to enhance coordination and coverage across Syria.

FUNCTION

Under the management of IMPACT’s Regional Coordinator in Geneva, the Country Representative is responsible for representing IMPACT and managing and developing IMPACT’s programs in Syria. S/he leads the IMPACT team to achieve program excellence, ensuring the highest levels of impact and accountability while adhering to IMPACT guidelines, policies, and standards across the mission. The Country Representative maintains regular communication with HQ, promptly and clearly conveying organizational risks to the Regional Coordinator, the Director of Country Programs and Operations, and other relevant HQ Senior Management. S/he promotes the organizational vision and core values across the mission and actively contributes to implementing IMPACT’s global strategies in coordination with HQ. The Regional Coordinator will support the Country Representative in finalizing IMPACT’s registration in Damascus.

REQUIREMENTS

• Academic Excellent academic qualifications, including a master’s degree in a relevant discipline (International Relations, Political Sciences, Social Research, Development Studies, or similar).
  Management experience Previous experience in a senior management role in an INGO at field level.
• Track record in successful management of teams in humanitarian contexts.
• Familiarity aid system Familiarity with the aid system, and the research community.
• Communication/reporting skills Excellent communication and drafting skills for effective reporting, including proven experience in contributing to high level presentations/briefings.
• Years of work experience At least 5 years of relevant working experience.
• Research skills Experience in assessments, M&E, field research, evaluations an asset.
• Multi-tasking skills Ability to multitask with tight deadlines in complex environment.
• Level of independence A self-starter with a proven ability to work independently. Cross-cultural work environment Ability to operate in a cross-cultural environment.
• Language skills Fluency in English required.
• Security environment Ability to operate in a complex and challenging security environment.

COMPENSATION AND BENEFITS

• Salary: Salary between 4’800 CHF and 4’920 CHF monthly (before income tax), etc as well as a monthly living allowance of 500 USD. IMPACT salaries are strictly determined by our salary grid depending on the grade of the position and the level of education of staff. A location-dependent security and/or isolation adjustment is then applied, to recognise locations where living and working conditions are more difficult than elsewhere.
• Accommodation : Accommodation provided in the guesthouse or through monthly living allowance for rental of private accommodation.
• Annual Leave : Annual leave of 36 days per year. Public holidays of the country of assignment. Family/compassionate leave when applicable.
• Pension Scheme: Enrolment in Swiss private pension fund (Swisslife – approx. 9.975% of staff gross salary
• Insurance: Health insurance, life insurance and repatriation assistance. IMPACT prioritizes the psychological safety of staff and health insurance includes up to 1000€ per year of psychosocial counselling fees.
• Travel: Flight tickets every 6 months & visa fees covered.
• Relocation: Luggage allowance of 20 – 100kg, depending on the length of the contract (+ luggage and personal property insurance)
• Predeparture Induction: Three days at IMPACT Initiatives’ HQ in Geneva + one week pre-departure training in ACTED HQ in Paris, including a four day in situ security training;

HOW TO APPLY

Submit your application using the form below. Only shortlisted candidates will be contacted.
In case you encounter challenges using the application form, please contact us via [email protected]