Do you want to apply your coordination and research skills to the humanitarian field?

Join our team of +500 passionate experts and contribute to solving some of the world’s most pressing humanitarian challenges. At IMPACT, knowing is solving. If you’re ready to apply your coordination, research, GIS, data, communications, or operational skills to deliver aid more effectively and efficiently, you belong with us. 

Founded in 2010 and headquartered in Geneva, IMPACT Initiatives is a leading applied research organization and the largest independent provider of data in crisis-affected contexts. Through our initiatives—REACH, AGORA, and PANDA—we enable humanitarian and other aid actors to make better, evidence-based decisions by delivering timely, relevant, and methodologically rigorous data and analysis. Our extensive presence across crisis-contexts allows us to collect data directly from crisis-affected people wherever needed, including among the most vulnerable and hard-to-reach.

Where We Work

IMPACT operates in over 25 countries worldwide, with a significant presence across diverse crisis-affected settings and our Geneva HQ. Our global team of research specialists produces over 2,000 vital information products annually, all powered by hundreds of dedicated enumerators who are crucial to our data collection and field research efforts. Join us in making a difference. Explore opportunities to work with us and become part of a team dedicated to impactful, accountable, and excellent work.

What it means to work for IMPACT

Working at IMPACT means being part of a purpose-driven organization where your expertise directly contributes to positive change for the most vulnerable. Our diverse team comprises assessment, data, geospatial, and thematic specialists, powered by dedicated support staff in operations, finance, human resources, and logistics, all dedicated to designing people-centered research. We set high standards for collecting and analyzing crucial data in complex crisis-affected environments, fostering key partnerships and building capacities to ensure our work creates lasting impact. 

Our culture 

Our work culture thrives on strong social connections and a cohesive community. We foster a stimulating, learning-rich, and challenging environment where taking ownership and co-constructing solutions are paramount. We cultivate an environment of camaraderie and collective drive, understanding that every team member is a crucial piece of the puzzle. Our diverse teams are united by a singular objective: conducting research to enable better outcomes for crisis-affected populations, creating a workplace that is truly supportive, inclusive, and driven by collective achievement over individual ambition. 

Our Global Workforce

Our strength lies in our diverse global team, comprising over 500 staff members across 25+ countries, including our Geneva headquarters. We operate with a ‘one workforce’ approach, meaning every team member – whether internationally or nationally recruited, or HQ-based – is united by our common purpose and valued equally for their contributions. While our website primarily advertises HQ and international roles, we encourage you to explore the invaluable perspectives of our national colleagues through our ‘Voices from the Field’ series.

At IMPACT Initiatives, we seek individuals who are not just skilled and competent but also deeply aligned with our core values and mission. Our competency-based approach ensures we recruit talented individuals who can excel in their roles. Competencies are the essential knowledge, skills, and behaviors that drive successful performance. We categorize them into two types: 

•  Core competencies: These fundamental characteristics and behaviors define our organizational identity and culture. All staff are expected to demonstrate these seven competencies, which include: 

• •  Integrity: Commitment to acting professionally while holding oneself and others accountable by operating with transparency and taking responsibility for one’s actions. 

• • Learning: Commitment towards personal and professional growth through a perspective of learning and thinking creatively. 

• • Resilience: Ability to effectively maintain focus on professional objectives while adapting and demonstrating flexibility as contexts, requirements, and circumstances change. 

• • Interpersonal Skills: Ability to effectively communicate and build relationships with others, both internally and externally. 

• Technical competencies: These are the specific knowledge and skills required for success in a given position, organized across six job families. Each role’s unique combination of technical competencies is detailed in the job description. 

IMPACT Initiatives is dedicated to providing a supportive, challenging, and rewarding environment where you can thrive and make a genuine difference. We invest in our people through: 

Empowering Leadership & Continuous Learning and Development  

We foster a leadership approach that emphasizes empowerment, responsibility, and growth. Our leaders are expected to:

• • Inspire and Motivate: Encourage team members to achieve their best.

• • Mentor and Develop: Provide guidance and opportunities for professional growth.

• • Lead by example: Uphold our values and set a positive example for others.

We are committed to your continuous learning and development. You will benefit from:

• • Access to an IMPACT dedicated e-learning platform, a comprehensive onboarding experience, and clear pathways for career progression within IMPACT. This includes enrolment in our Research Foundational Learning Programme and access to a competency-based learning library that remains available even after you depart IMPACT. 
  • Career progression: We actively support horizontal and vertical career progression, discussing opportunities with staff well before contract end.

Comprehensive Well-being & Support:

• • Health, Security & Psychosocial Support: We provide robust health and security measures, including comprehensive medical insurance and psychosocial counseling (up to €1000/year coverage for international staff), prioritizing a proactive approach to mental health support. 
  • Duty of Care & Risk Management: While some risks are inherent in humanitarian work, we have robust systems to assess and mitigate them. Your safety remains our top priority, and we work diligently to protect our team member. In most countries of operations, IMPACT is hosted by ACTED. IMPACT-contracted staff fall under the ACTED security management framework. Ensuring the safety and security of our employees is a top priority, and rooted in our duty of care to our staff. Our approach is centered on a dynamic security management framework that is continuously updated to ensure operational risks are systematically identified, analyzed, and reduced through appropriate mitigation strategies. We understand that our working environments will never be completely free of risk. To prepare for any escalation, we have a robust crisis management protocol ready to be activated should the need arise. 
  • Safeguarding & Code of Conduct: Our strict organisational policies and Code of Conduct are designed to protect our staff and the communities we serve. They are designed to prevent misconduct, and ensure clear procedures for responding to concerns, creating a safe and respectful environment.

Competitive Compensation & Benefits (International Staff):

*For compensation and benefit details applicable to roles at IMPACT HQ in Geneva, kindly refer to the respective job posting 

• • Salary & Adjustments: Receive competitive compensation aligned with our graded structure. Salaries are strictly determined by position grade and education level, ensuring fairness and consistent treatment for all. A location-dependent security and/or isolation adjustment is applied for challenging duty stations.
  • Contract Lengths: International field contracts are typically 12 months (6 months for junior or hardship roles, 24 months for senior roles), with options for fixed-term or open-ended agreements. This may be reviewed when funding contexts are highly fluid such as in the current situation (2025). 
  • Housing & Essentials: Accommodation and food are provided in a guesthouse. Depending on the country and position’s grade, a potential housing allowance contribution (up to 75% of local benchmark) can be considered for independent housing. 
  • Social Protection:Our comprehensive benefits package includes enrolment in a Swiss private pension fund (Swisslife), with a monthly contribution of 9.975% of your gross salary paid in addition to your salary, not deducted from it, and fully withdrawable at the end of the employment. You’ll also receive health, life, and repatriation insurance through IMPACT. 
  • Travel & Leave: Receive return flight tickets every 6 months, covered visa fees, and fully covered in-country travel and professional expenses.
  • Benefit from R&R (Rest & Recuperation) after 2-3 months (up to $500 flight + $200 living allowance) where applicable. 
  • Enjoy 36 days of annual paid leave per year, plus public holidays of your country of base and paid sick leave and compassionate leave.
  • Pre-departure Induction: A comprehensive induction includes 3 days at IMPACT HQ in Geneva and a one-week pre-departure training in ACTED HQ in Paris, featuring a 4-day in-situ security training.
  • Luggage & Personal Property: Contribution to luggage transportation (23-100 kgs, depending on contract length). 

Join us at IMPACT Initiatives and be part of a team dedicated to making a meaningful difference in the world. Explore opportunities for career progression and become a part of our mission-driven community.